Our fees and limits

FeeAmount

Initial card issue fee

When you first purchase your card

FREE

Initial load fee

When you load your card online for the first time

FREE

Debit Card Load fee (including Initial Loads and Reloads)

Each time you load or reload your Card using your debit card (additional to any other applicable fees) via web/mobile

Note: you may be charged other fees by third parties for the transaction (e.g. your debit card issuer)

$5 per Debit Card Load transaction

Reload fee (online)

Each time you reload additional funds onto your card online via web/mobile (except when using Debit Card load)

FREE

Reload fee (Bank Transfer)

Each time you reload additional funds onto your card using bank transfer details without booking your rate via web/mobile

FREE

Reload fee (BPAY)

Each time you reload additional funds onto your card using BPAY details without booking your rate via web/mobile

1% of the reload amount1

Administrative fee (in-store only)

When you purchase your card and load in-store (or subsequently reload), with the help of customer service representative

Up to the greater of 1.1% of the load/reload amount or $152

Additional card fee

When you opt for an additional card at the time of purchase

$5

Replacement card fee

When you request a replacement Card for lost/stolen Cards

FREE

Negative Balance fee

A fee charged when a negative balance arises on your Card

$0

Inactivity fee

A fee commonly charged after a period of inactivity

FREE

Cash out fee

The fee charged when you cash out any amount on your Card (other than withdrawals from an ATM)

$10

Domestic card to card

When you transfer funds to another Australian issued Cash Passport Platinum or standard Cash Passport using domestic card to card functionality

FREE

International card to card

When you transfer funds to a New Zealand issued Cash Passport Platinum or standard Cash Passport using international card to card functionality (or any other overseas issued Cash Passport if we make this available and notify you)  

AUD 5.00, USD 4.00, EUR 3.50, GBP 3.00, NZD 5.00, THB 115 (if supported on recipient’s Cash Passport), CAD 5.00, HKD 30.00, JPY 375, SGD 5.00, AED 15.00 (if supported on recipient’s Cash Passport)

Domestic ATM fee

Each time you withdraw cash from an ATM in Australia

2.95% of value withdrawn4

International ATM withdrawal fee (outside Australia)

Each time you withdraw cash from an ATM outside of Australia using your Card3

USD 2.50
EUR 2.50
GBP 2.00
NZD 3.50
THB 80.00
CAD 3.50
HKD 18.00
JPY 260.00
SGD 3.50
AUD 3.50 (for international ATM withdrawals in countries not mentioned above or insufficient funds in the relevant Currency to cover the whole transaction)

Currency to currency fee

When you request to transfer funds from one currency to another currency on the same card

FREE (You will see the applicable foreign exchange rate as determined by us at time of transaction)

Currency conversion fee

Applied when a purchase or ATM withdrawal is conducted in a currency either not loaded or sufficient to complete the transaction and the cost is allocated against the currency/ies used to fund the transaction.

FREE (The spend rate will apply to foreign exchange transactions in accordance with the Terms and Conditions)

 

LimitAmount

Maximum number of Cards you may hold in your name at any one time (not including  any linked additional card that you may have purchased).

One

Minimum amount you can load/reload on your Card per load/reload

AUD 100 or currency equivalent

Maximum amount you can load/reload on your Card per load/reload (see additional requirements for Debit Card Load and BPAY reload below)

AUD 100,000 or currency equivalent

Maximum amount you can load/reload on your Card using Debit Card Load

AUD 15,000 in any 24 hour period
AUD 30,000 in any 7 day period
AUD 60,000 in any 30 day period

Maximum BPAY reload amount in any 24 hour period

AUD 25,000 or currency equivalent

Domestic card to card

Maximum amount you can transfer to another Australian issued Cash Passport Platinum or standard Cash Passport in any 24 hour period.

AUD 20,000 or currency equivalent

International card to card 

Maximum amount you can transfer to a New Zealand issued Cash Passport Platinum or standard Cash Passport in any 24 hour period.

AUD 20,000 or currency equivalent

Maximum balance allowed across all currencies during any 12 month period

AUD 100,000 or currency equivalent

Maximum balance allowed at any one time across all Currencies during any 12 month period or at any one time

AUD 100,000 or currency equivalent

Maximum you can withdraw from ATMs in any 24 hour period

AUD 3,000 or currency equivalent (some ATM operators may set their own withdrawal limits)

Maximum value of EFTPOS transactions during any 24 hour period

AUD15,000 or currency equivalent

Cash Passport purchased online after 14th July 2016

 To view full fees and limits click here 

 

Cash Passport purchased online before 14th July 2016 or in-store

To view full fees and limits click here

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